Get the most accurate and updated status of your order immediately by logging in to your Snupped account or signing up for one. Please be sure to use the same email as you used for placing your order.
Each Snupped item is crafted for you only after you place your order. This is what allows us to deliver quality items that are uniquely yours, however, this also means that we need a few more days to make your order.
Once you place your order and payment is confirmed, you should expect your order to be ready and sent out in around 8 working days. After your order is shipped out, you can expect to receive it in your mailbox within:
If you use have placed an order under expedited shipping, please refer to the shipping times provided to you during checkout.
Should you have a time-sensitive order, please feel free to reach out to us and opt for an upgrade to expedited shipping. We use EMS for expedited orders that ensures priority is given to your shipping package during postal processing so it reaches you much faster.
Shipping is handled by local postal or courier services once it reaches your destination country and is subjected to delays due to customs inspections or postal volume. While we do our best to send out your order fast, such delays are regrettably beyond our control.
International shipping options may have limited tracking. If your order has been sent out, please be patient as it should arrive. If you still have not received your order 21 days afer it was shipped out, please contact us for a free replacement.